When possible, test and qualify Host Checker policies in your lab before implementing or updating any new Host Checker policies, Antivirus products and/or ESAP packages.Download or bookmark the Release Notes and List Of Products Supported guides for the installed ESAP version from the ESAP section of our Techpubs pages so they are easily available to reference.Configure a web bookmark so users can download the diagnostic file from an internal server via a remediation Role for users who fail Host Checker policies, see Defining Web Resource Profile Boomarks in the Admin Guide for the configuration steps.When downloading a new ESAP package always download the ESAP Diagnosis executables for the same version, see KB28146 - Endpoint Security Assessment Plug-in (ESAP) Diagnostic Tool for PCS 7.2 / PPS 4.2 and above on Windows Platform and KB29633 - Endpoint Security Assessment Plug-in (ESAP) Diagnostic Tool for PCS 7.2 / PPS 4.2 and above on Mac OS Platform for how to download and use these.Use the V4 framework as V3 will be End of Life by the end of 2017, see KB40318 - Impact / Changes between V3 and V4 OPSWAT SDK for more details.Use the latest ESAP package that is available.
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